Refund and Return Policy

Last updated: June 29, 2026

Thank you for shopping at Gamethreadwear. This Refund and Return Policy explains how returns, refunds, cancellations, and damaged or incorrect items are handled for purchases made through gamethreadwear.shop.

Return Window

You may request a return within 30 days after receiving your order.

Return Eligibility

To be eligible for a return, the item must meet the following conditions:

• The item must be unused, clean, and in the same condition that you received it.
• The item must include all original packaging, tags, accessories, manuals, and included items, if applicable.
• The item must not show signs of use, damage caused after delivery, alteration, washing, or excessive wear.
• Proof of purchase, such as an order number or confirmation email, must be provided.

How to Request a Return

To request a return, please contact us at support@gamethreadwear.shop with the following information:

• Your order number.
• Your full name and email address used at checkout.
• The reason for the return request.
• Photos or videos if the item arrived damaged, defective, or incorrect.

Please do not send your item back before receiving return instructions from us. Returns sent without approval may not be accepted.

Return Address

The return address will be provided after your return request is reviewed and approved. Please do not assume that the business address listed on our website is the return warehouse address.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect due to our error.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us at support@gamethreadwear.shop within 7 days of delivery.

Please include your order number and clear photos or videos showing the issue so we can review your request.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund is approved or rejected.

If approved, the refund will be issued to your original payment method. Please note that your bank, card issuer, or payment provider may require additional time to process and post the refund to your account.

Non-Refundable Costs

Original shipping fees, return shipping fees, and any applicable handling fees are non-refundable unless the refund is due to our error or a defective item.

Exchanges

We may offer exchanges for damaged, defective, or incorrect items when available. If an exchange is not available, we may offer a refund or another appropriate solution.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@gamethreadwear.shop. We cannot guarantee cancellation after an order has been processed, packed, or shipped.

Contact Us

For return or refund questions, please contact us:

Email: support@gamethreadwear.shop

Phone: (760) 555-1472